Online Community Management

Room 214 plays a critical role as “Online Community Manager” on behalf of several of our customers. Typically, this role is associated with communications and updates via blogger outreach, and social networking properties like Facebook, YouTube, Twitter, etc. But there are other online community opportunities often overlooked …

Private Online Community Support

Private online communities continue to grow in popularity. Why? Because they provide a safe and often rewarding environment to solicit customer feedback, and facilitate focused conversations. Private online communities are being used to:

  • Tap consumers to help shape strategies, product design and development
  • Gain in-depth understandings of product usage from impassioned customers
  • Influence advertising, messaging and website usability
  • Explore innovative ideas and new potential revenue streams
  • Create feedback loops and new insights from member collaboration

Room 214 works with leading online community platform providers like Jive, Communispace and Passenger to assist with community recruitment and engagement practices to grow and preserve membership and active participation.

Contact us today by filling out our contact form or giving us a call at 866-624-1851 to learn how Room 214 can fill the vital role of online community manager for you.