Capture The Conversation


Do it Right: Leverage the Right Social Network

Pete Hall, July 21, 2017

Too many brands invest a lot of time and effort, only to fail at making the most of their social media presence. To really do social right takes a lot of work, but there are some easy things you can do to upgrade your presence right off the bat. Read More

Community Management Musts

Pete Hall, July 5, 2017

The simple truth about social media community management is this: If you’re not taking the time to at least acknowledge people who interact with your brand online, you’re doing it wrong. But the upside is huge: if you take the time to respond to a customer in a thoughtful, helpful or otherwise meaningful way you can turn a casual fan into a passionate brand advocate. Read More

Selling Stuff on Snapchat

Jill Mailander, June 12, 2017

Snapchat has always been the rebel of the social networks. With its quirky design and the fearless ridiculousness of its filters, it has never played by the same rules as the Facebooks and Twitters of the world. So it’s a little surprising to see this scrappy little social network wading into the world of e-commerce. But they are, and we think that’s pretty dang cool.

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Four Easy Ways to Drive Retail Foot Traffic From Digital

Pete Hall, May 19, 2017

The secret is out: Retail is struggling. Hard. Across the industry, foot traffic is in massive decline, stores and entire chains are closing, and sales are down.

Left standing among the wreckage are firms who are either all digital, or who have managed to pivot to a hybrid retail and e-commerce model. But digital is not the enemy of your retail strategy: if you’re strategic about it, digital offers a great opportunity to drive retail foot traffic.
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Make Your E-Commerce Copy Work Harder

James Thorpe, May 12, 2017

Stellar web copy isn’t a luxury, it’s a necessity.

For all its video, gifs and meme culture, the internet remains largely a world of words: Google indexes the language on websites rather than images. In the ever-growing world of e-commerce, while images are necessary, words are what seal the deal. Read More

One Brand Who Sends Great Emails

John Franklin, May 5, 2017

In the fast-moving world of digital marketing, it can be easy to see yesterday’s heroes as today’s villains. Email is a prime example: we hear again and again from clients who don’t think email marketing is cutting-edge enough or new enough to make a real splash. But email has one very important thing going for it: it works. In fact, direct marketers earn the highest ROI in the email channel — $38 for every dollar spent.
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inspired: data visualizations

James Thorpe, April 12, 2017

As a creative agency, it’s our job to translate a business’s heart and soul into beautiful online content. But the most difficult aspects of a business to translate also happen to be the most important: numbers. Using data to tell a story is an art, and can take many different forms. This month we got together as an agency and shared our favorite examples of data visualizations. Read More

6 Tips for Leveraging Gmail Ads

Keith Bergeron, April 12, 2017

Gmail Ads aren’t the first marketing approach people think of, but they are becoming more mainstream. There’s a great reason for that.

Gmail Ads give brands and marketers access to a huge audience, and one that is easily segmented. Then there are the savings: Costs per click are an estimated 27 percent less expensive than display ads.

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Trends in E-Grocery

Nevs Chiclacos, April 4, 2017

Across all sectors, online shopping has changed the way Americans shop for food. A recent report from criteo details some interesting changes and trends in e-grocery, providing interesting insights into a rapidly changing e-commerce landscape. Here are some of the highlights of the report. Read More

Why You Need to Bid on Branded Keywords

Brandon Holm, March 30, 2017

As an SEO and digital advertising agency, we hear this question a lot: Are branded keywords worth the investment? Our answer in brief: yes. While it’s true that organic keywords pick up the majority of branded traffic (about 60 percent), adding branded keywords adds an incremental traffic increase of up to 30 percent. Sure it takes an extra investment, but it’s well worth it, and here are five reasons we think so. Read More