Do you think of credibility in terms of your resume and experience? What degrees you hold, where you’ve worked, job titles that support your level of expertise or point of view? Your “track record” on paper may be an important element of your credibility, but as a trailing indicator, it will only take you so far.
Why? Because credibility, by definition, is about how you are perceived as trustworthy or believable – and whenever you come across the word “trust,” you should immediately be thinking of the word “relationship.” This is an important insight to understanding credibility is never a place where you arrive. Rather, it’s a direction you relentlessly navigate. Your job history and title won’t actually build relationships, but your practice of presence and empathy will.